Refund policy

1. No Returns:

  • We regret to inform our customers that we do not accept returns for any products purchased from The Vastra Closet. Please ensure that you carefully review your order before completing the purchase.

2. No Refunds:

  • All sales made through The Vastra Closet are final. We do not offer any refunds for products once they have been purchased. This policy applies to all items, including but not limited to clothing, accessories, and any other merchandise available on our platform.

3. No Exchanges:

  • Unfortunately, we do not allow exchanges for any products. Once an order is placed and confirmed, it cannot be modified, exchanged, or substituted with any other items.

4. Quality Assurance:

  • We strive to provide accurate product descriptions and images to ensure that our customers make informed purchasing decisions. If you have any questions about a product, please contact our customer support before making a purchase.

5. Damaged or Defective Products:

  • In the rare event that you receive a damaged or defective product, please contact our customer support team within 2 days of receiving your order. We will investigate the issue and, if applicable, provide a resolution in accordance with our quality assurance policies.

6. Legal Compliance:

  • The Vastra Closet reserves the right to update or modify this policy at any time without prior notice.

7. Contact Information:

  • For any queries or concerns regarding our return, refund, and exchange policy, please contact our customer support team at ayumecloset@gmail.com.